HEALTHCARE TRAINING DONE RIGHT · SERVING HOUSTON SINCE 2009Call or text 832-829-8899
Student resources

A little preparation.
A smoother training day.

Find a helpful starting point for course preparation, eCard questions and support.

Before your class

Confirm your requirements.

Check the exact course and credential your employer or school needs. Confirm your class date, tuition, location, materials and any required precourse work with Advanced Care Plus.

Ask about preparation
After your class

Find your AHA eCard.

Use the American Heart Association’s official eCard tool to look for an issued card. Check your inbox and spam folder for the email used at registration.

Open AHA eCard lookup
Need help?

Reach your training provider.

For a missing card, receipt, name correction or course question, contact Advanced Care Plus with your name, class date and course. Send personal documents only when requested.

Get student support
Know before you go

Useful answers
for your next class.

For details specific to your enrollment, contact us directly.

What should I bring?

Bring your enrollment confirmation, any requested provider materials, current credentials when applicable, and evidence of required precourse completion. We’ll confirm the specific preparation for your course.

What do the HeartCode prices cover?

Our HeartCode rates cover the hands-on skills session only: BLS $53, ACLS $150 and PALS $150. The online course is not included. Complete the online course separately before attending the hands-on session.

Is an online component enough on its own?

For AHA blended BLS, ACLS and PALS training, the online learning component is followed by the applicable hands-on skills component. Confirm your complete training pathway before purchasing an online component.

How long is an AHA BLS, ACLS or PALS eCard valid?

AHA provider course completion eCards for BLS, ACLS and PALS are generally valid for two years. Check the expiration shown on your card and any requirements specific to your employer or school.

I cannot find my eCard. What should I do?

Check your spam folder and the email address used for registration, then try the official AHA eCard lookup. If you still need help, contact Advanced Care Plus with your name, course and class date.

Can I reschedule or request a receipt?

Contact us about the class you registered for. Rescheduling, cancellation and refund terms depend on your enrollment and should be confirmed before booking. We can also help with receipt requests.

We’re here to help you take the next step.

Ask a course question, arrange training or get student support.

Call 832-829-8899Request a class